Point of Sale integration
Toast POS + CaptiFi
Link captive-portal guests to their Toast order history and spend data.
Link captive-portal guests to their Toast order history and spend data.
The Toast POS integration is the native point of sale connector in CaptiFi. It matches a guest's WiFi login to their Toast tab, joining the consented contact data captured on your splash page (email, name, venue and visit date) to that guest's real order history inside Toast. Instead of holding a flat list of email addresses, you get a list of guests you can rank and group by what they actually spend.
Once a login is matched to a Toast tab, you can segment campaigns by lifetime spend, average ticket size, favourite menu item or last visit date. That turns a generic newsletter into something targeted: a free dessert email to your top spenders, or a win-back voucher to a regular who has not been in for a while. Spend data refreshes from Toast every 15 minutes, so the segments you build stay close to what is happening on the floor.
Restaurants connect Toast because the till already knows who their best customers are, but the till on its own cannot reach them. CaptiFi captures the consented email at WiFi sign-in and ties it to the spend record, so the value sitting in your Toast reporting becomes something you can actually act on with an automated, opt-in campaign.
Group your WiFi list by lifetime spend, average ticket size, favourite menu item or last visit date, so a campaign reaches the right diners rather than everyone at once.
Identify your highest spending guests from Toast order history and trigger a free dessert or VIP offer email to them without anyone pulling a report by hand.
Spot guests whose last visit date is slipping and fire an automated win-back voucher before they drift away for good.
Spend data refreshes from Toast every 15 minutes, so your segments stay current without exporting tabs or reconciling spreadsheets by hand.
Authorise Toast in CaptiFi with one click per restaurant location. There is no API key to copy or paste.
CaptiFi matches each guest email captured on the splash page to the right Toast tab using phone number, card hash or loyalty ID, so logins line up with real orders.
Spend data refreshes from Toast every 15 minutes, keeping each guest's lifetime spend, average ticket size, favourite item and last visit date current.
In CaptiFi, segment your guest list by lifetime spend, ticket size, favourite menu item or last visit date to define exactly who a campaign should reach.
Attach an email or message to the segment, for example a free dessert offer for top spenders or a win-back voucher for lapsed regulars, and let it trigger automatically.
A casual dining restaurant segments its WiFi list by lifetime spend in Toast and emails its top 10 percent a free dessert on their next visit, turning the people who already spend most into repeat bookings.
A neighbourhood bistro flags diners whose last visit date is more than eight weeks old and triggers an automatic win-back voucher, pulling lapsed regulars back through the door.
A gastropub running Toast groups guests by favourite menu item and average ticket size, then sends its Sunday roast regulars an early-booking offer ahead of a busy weekend.
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