CaptiFi's AI Analytics Assistant lets you query your guest data conversationally. Ask "What was my busiest day last month?" or "Which location has the best opt-in rate?" and get instant, actionable answers - no SQL, no spreadsheets, no data science degree. It can also draft a marketing email from your own guest data and answer setup questions from the CaptiFi documentation.
40-60%
Average Email Opt-In Rate
Under 2 hours
Average Support Reply
11+
Integrations Included
99.9%
Platform Uptime
Venue operators aren't data analysts. They need answers to simple business questions but don't have time to dig through dashboards and export spreadsheets.
CaptiFi's AI chatbot understands your data and answers questions in plain English. Get insights about guest trends, compare locations, and identify opportunities, all through a simple conversation. The assistant is switched on per account rather than by plan: ask us to enable it and it appears in your dashboard sidebar.
Ask business questions in plain English and get instant answers
Compare venues against each other, or this week against last week, in conversation
It points out patterns it notices in your data as it answers, such as a site growing or a weekday dip
Ask it to draft a marketing email from your own guest data
Answers CaptiFi setup questions from the documentation, so it doubles as support
Only ever sees the venues your login can access, and you can download the transcript
No data science skills required, designed for venue operators
It is a chat window in your dashboard that already has your guest data in front of it. You ask a question in plain English, such as which venue had the best opt-in rate last month, and it answers from your own figures using your own venue names. The point is not novelty, it is that the answer arrives in one sentence instead of three clicks and a mental subtraction, which means the question actually gets asked during a busy week.
No. The figures are filtered to the venues your login can access before the question is ever asked, so there is nothing in the conversation to leak. A team member restricted to one venue gets answers about that venue only, and the same restriction applies to the assistant as to every other page they can open.
No, and that is worth stating plainly rather than implying otherwise. It will point out a pattern it notices while it answers you, such as one site growing faster than the others or a weekday that has gone quiet, but nothing is pushed to you outside a conversation. Scheduled reporting is the monthly PDF, and anything that needs to reach you promptly is a dashboard alert.
Use it to read your own data quickly, not as the source of truth for a number you are about to put in front of a landlord or a head office. For that, the Analytics page and the monthly PDF give you the same figures with no model in between. The assistant is instructed to answer only from the data it is given, and never to invent an example venue, but a language model is still a language model.
CaptiFi is a guest WiFi marketing platform for venues, restaurants, hotels, cafés, retail spaces and short-term rentals. It turns branded WiFi logins into first-party customer data, automated Google review requests, repeat visitor insights and email marketing lists.
It answers from your data, and it also answers from the CaptiFi documentation, so it doubles as first-line support.
CaptiFi completely changed my business. Before, every guest was a one-time booking. Now I have a direct line to thousands of people who've stayed in the plane. I can offer them return deals, send updates about new features, and keep them engaged. My repeat booking rate went from almost zero to 35%. It's been incredible.
Owner, PytchAir Boeing 727 Airbnb
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