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Email Marketing integration

Mailchimp + CaptiFi

Sync every WiFi guest into Mailchimp automatically, tagged by venue and visit date. Trigger welcome flows and win-back campaigns. 30-day free trial.

Overview

What does the Mailchimp integration do?

Mailchimp is one of the most widely used email marketing platforms for small and growing venues, and CaptiFi connects to it directly. Every guest who signs in to your WiFi flows automatically into your chosen Mailchimp audience, tagged with the venue they visited and the date they were there. There are no CSV exports to remember and no manual list building. The contact is added the moment the guest completes the WiFi login, so your audience stays current with every visit.

Venues connect Mailchimp because it turns a one-off WiFi sign-in into an ongoing relationship. The branded captive portal captures consented guest details, and CaptiFi passes those details across with venue and visit-date tags plus custom fields already attached. That means the segmentation work is done for you before a campaign is even drafted. You can group guests by which site they visited, how recently they were in, or how often they come back, and build automations on top of that structure.

Because the contact data arrives tagged and structured, you can move straight to sending. Trigger a Mailchimp automation when a new guest joins, run win-back campaigns to people who have not visited in a while, or segment by visit frequency to reward regulars. The connection keeps your list growing in the background while you focus on the messages themselves.

What you get

Why connect Mailchimp to CaptiFi

No more manual CSV exports

Guests are added to your Mailchimp audience automatically after each WiFi login, so you never export a spreadsheet or copy contacts by hand again.

Segmentation done for you

Every contact arrives tagged by venue and visit date with custom fields attached, so you can segment by location, recency or visit frequency without any data cleanup first.

Automations that trigger themselves

Because new guests flow in continuously, you can wire Mailchimp automations to fire on the data and let welcome, win-back and follow-up emails run on their own.

A list that grows with footfall

Your audience expands every time a guest connects to the WiFi, turning ordinary venue traffic into a steadily growing, marketable contact list.

What data flows to Mailchimp

Guest email address
Guest name (where captured)
Venue or site name as a tag
Visit date as a tag
Marketing opt-in / consent status
Custom fields you map to the audience
How it works

Up and running in minutes

1

Authorise Mailchimp via OAuth

Connect your Mailchimp account securely through OAuth from within CaptiFi. There are no API keys to copy and the link is established in a few clicks.

2

Pick your audience and tags

Choose which Mailchimp audience guests should join and set the tags to apply, such as the venue name and visit date, so contacts arrive pre-segmented.

3

Map your custom fields

Decide which captured details map to Mailchimp custom fields so the data lands in the right place and is ready for segmentation.

4

Guests sync in real time

Once connected, every guest who completes a WiFi login is added to your chosen audience in real time with the tags and fields applied automatically.

In the real world

How venues use Mailchimp with CaptiFi

Pub

A pub tags every WiFi guest with their visit date, then runs a Mailchimp win-back automation to anyone who has not been in for six weeks, inviting them back with a midweek offer.

Cafe

A cafe segments its Mailchimp audience by visit frequency and sends regulars an early heads-up on the new seasonal menu while the list keeps growing from daily sign-ins.

Hotel

A multi-site hotel group uses the venue tag to keep each property's guests in their own Mailchimp segment, so each location can send relevant local campaigns from one shared audience.

FAQs

Frequently asked questions

Is the Mailchimp integration native or does it need Zapier?
It is a native connection. You link your Mailchimp account directly through OAuth inside CaptiFi, with no API keys to copy and no third-party automation tool in between. Once authorised, you pick your audience and tags and guest data begins syncing on its own.
When does a guest get added to my Mailchimp audience?
Guests sync in real time. As soon as someone completes the WiFi login on your captive portal, their details flow into your chosen Mailchimp audience with the venue and visit-date tags and any custom fields already applied. You do not need to export or import anything manually.
What tags and fields are applied to each contact?
Each contact is tagged with the venue they visited and the date of their visit, and any custom fields you map are attached as well. This means contacts arrive pre-segmented, so you can build campaigns by location, recency or visit frequency without cleaning up the data first.
Can I sync guests from multiple venues into one Mailchimp account?
Yes. Because each guest is tagged with the venue they visited, you can route contacts from several sites into a single Mailchimp audience and still keep them cleanly separated by location. Each venue can then send its own targeted campaigns using the venue tag as a segment.
Do guests have to opt in before they reach Mailchimp?
The branded captive portal captures consent during sign-in, and the guest's marketing opt-in status flows across with their details. This keeps your Mailchimp audience built from guests who have agreed to hear from you, so your campaigns reach a permissioned list.
Can I trigger Mailchimp automations from this data?
Yes. Because new guests flow in continuously and arrive tagged, you can set Mailchimp automations to fire on the incoming data. Common setups include a welcome sequence when a new guest joins, win-back emails for lapsed visitors, and frequency-based campaigns that reward your regulars.

Start using Mailchimp with CaptiFi today

30-day free trial. £0 today. Cancel anytime.