Send CaptiFi guest emails through your own Google Workspace domain to protect deliverability and brand. Coming soon to CaptiFi. Start a free trial.
The Gmail and Google Workspace integration is coming soon and is on the CaptiFi roadmap. It is not yet live, but once it lands it will let your venue send CaptiFi automated guest emails through your own Google Workspace domain rather than a generic sending address. When a guest signs in to your WiFi through your branded captive portal and gives consent, CaptiFi captures their details and triggers the emails you have set up. This integration will route those messages out through your authenticated Google Workspace domain.
Venues connect a sender like this for two reasons: deliverability and brand identity. Sending from your own domain, properly authenticated through the Gmail API, keeps your guest emails consistent with the rest of your business correspondence and helps them land in the inbox rather than the promotions tab or spam folder. Guests see a sender they recognise, which builds trust from the first message after their visit.
Because this uses standard Gmail API authentication, the planned setup is straightforward and does not require you to share a password or fiddle with raw SMTP credentials. You will authorise CaptiFi against your Google Workspace account, choose the sending domain, and CaptiFi handles the rest. Until it goes live, you can start a free CaptiFi trial today and use the email channels that are already available.
Once live, CaptiFi guest emails will go out through your own Google Workspace domain rather than a shared sending address, so every message carries your business identity.
Authenticating through the Gmail API will help your guest emails reach the inbox reliably, keeping you aligned with the sender reputation you already have on your domain.
Guests will see a sender name and address they recognise from your venue, which reinforces trust on the first email they receive after signing in to your WiFi.
Standard Gmail API authentication means you will connect CaptiFi without sharing a raw password, and you can revoke access from your Google account at any time.
The Gmail and Google Workspace integration is coming soon. Setup will become available once it ships, and the steps below describe the planned flow.
From your CaptiFi integrations page you will connect your Google Workspace account using standard Gmail API authentication, granting CaptiFi permission to send on your behalf.
Select the Google Workspace domain and sender address you want CaptiFi guest emails to go out from, so messages carry your own brand identity.
Set or review the automated emails CaptiFi sends after a guest signs in to your WiFi, then enable the integration so they route through Gmail.
Once active, CaptiFi will record send and tracking events so you can see that your guest emails are going out through your domain as expected.
A restaurant group that already runs everything through Google Workspace will be able to send post-visit guest emails from its own domain, keeping diner communications consistent with its booking and enquiry correspondence.
A boutique hotel will route welcome and follow-up emails to guests who joined the lobby WiFi through its branded Workspace domain, so messages match the address guests already see on reservations.
An independent cafe will send its sign-in follow-ups from its own domain to improve inbox placement, helping promotional emails reach regulars rather than getting filtered out.
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